Billing

The Billing screen shows your organization’s plan, how much you’ve used this billing period, what your next invoice is projected to be, and your past invoices. It’s under Settings → Billing, and it’s admin-only — Tenant Admins and Super Admins can see it; operators and viewers can’t.

Note

This screen is read-only. You can see your plan, usage, and invoices here, but plan changes and payment method updates are handled by IoT Pulse directly — not from this screen.

Your current plan

The top of the page shows your plan name and its status (for example Active, Trialing, Suspended, or Canceled), along with:

• Base price — the flat monthly price for your plan.
• Current period — the start and end dates of your active billing period.
• Next bill — the date your next invoice is issued.
• Payment method — whether a payment method is on file.
• Billing contact — the email address billing notices go to.

Current-period usage

This section tracks your usage against your plan’s included allowances for the current billing period:

• AI tokens — tokens used across AI analysis, IoTA Chat, and simulations combined, against the amount included in your plan.
• Devices — the number of devices on your account, against the number included in your plan.
• Dedicated services — how many of your services are running in dedicated mode (dedicated services cost more than the shared default). Deployment mode is set by a Super Admin under Admin → Tenants → Deployment Modes.

Usage is recalculated periodically (roughly every few hours), so very recent activity may not appear yet — it isn’t a live, real-time counter.

Projected next invoice

This section is a running estimate of what your next invoice will look like, built from your metered usage so far. Like the usage figures above, it’s based on the latest periodic recalculation rather than updating instantly. Line items break the estimate down by charge (for example base plan price, token overage, device overage). The projected total is not final until the period closes and the real invoice is issued.

Invoice history

Past invoices are listed with their billing period, the date they were issued, their status, and their total:

Status	Meaning
Paid	The invoice was paid successfully.
Open	The invoice was issued and is awaiting payment.
Payment failed	A payment attempt didn’t go through.
Disputed	The charge was disputed.
Void	The invoice was voided and won’t be collected.
Refunded	The payment was refunded in full.

Tip

If your organization doesn’t have a billing plan configured yet, this screen shows No billing set up yet instead — reach out to your account administrator to get one set up.