Org admin

This page is for administrators. If you’re a Tenant Admin or Super Admin, the Admin and Settings sections of the sidebar let you manage the people and settings for your organization. Operators and viewers won’t see these screens.

Manage users

The Users screen (in the Admin section, admin-only) lists everyone in your organization.

To add someone:

1. Select Add User.
2. Fill in their details — Email (required), First Name, Last Name, and an optional Display Name.
3. Choose their Role: Super Admin, Tenant Admin, Operator, or Viewer. The role decides what they can see and do (see Getting started).
4. Choose how they sign in (SSO or local) and whether the account is Active.

From the list you can search users, change a role, or deactivate an account.

Note

Only a Super Admin can grant the Super Admin role. Users sign in with the email you set here; the first SSO sign-in links their Google or Microsoft identity to that account.

Manage another organization’s users (Super Admin)

If you’re a Super Admin, the Users page has a Tenant selector at the top. It lets you manage people across any organization on the platform, not just your own:

• Leave it on My tenant to manage your own organization (the default).
• Pick another organization to view and manage its users. The page header changes to Managing users in <organization>, and the list re-scopes to that organization.
• A user you Add User while another organization is selected is created in that organization.

Tenant Admins don’t see this selector — they always manage only their own organization’s users.

Organizations

The Organizations screen (in the Organization section) lets you manage the organizational structure within your tenant — useful for grouping your sites, teams, or business units.

Tenant settings

Super Admins manage tenants from the Tenants screen (in the Admin section, Super Admin only). Opening a tenant lets you edit:

• Tenant information — name, contact email, description, and whether the tenant is Active.
• Discovery settings — for example whether new devices are auto-created when they’re first seen.
• Defaults that affect the whole tenant, including the baseline analysis cadence used when a device or group hasn’t set its own (see AI analysis).

Caution

Tenant settings affect everyone in the organization. Change deployment- and infrastructure-level options only if you understand their impact — the day-to-day workflows in this guide don’t require touching them.